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Frequently Asked Questions

 

 Frequently Asked Questions

 

All You Need to Know About Exploring Marrakech with Rachid, Your Local Medina Guide

Welcome! Here you’ll find answers to all the common—and not-so-common—questions travelers ask before booking a private walking tour with me in Marrakech. If your question isn’t here, don’t hesitate to message me directly.

 

TOUR LOGISTICS & WALKING DETAILS

 

1. How long is the walking tour?

Most tours last 3 to 4 hours, depending on your interest, pace, and energy. I adjust the tour to your rhythm.

 

2. Where do the tours start and end?

We usually start at Jemaa el-Fna or your Riad/hotel if you’re nearby. I can also drop you off at your accommodation or suggest a good café to rest after.

 

3. Do you offer hotel or riad pickup?

Yes, if you’re staying near the Medina, I’ll pick you up at your riad or hotel on foot. For places outside, I’ll guide you to a nearby meeting point.

 

4. Can I book a private tour just for myself or my group?

Yes, all tours are private and personalized—just for you, your family, or your group. No strangers added.

 

5. Do you offer group discounts?

Yes. The more people in your group, the lower the price per person. I offer discounts for families and friends.

 

6. How far do we walk during the tour?

Around 3 to 5 km, depending on your chosen route and interest. We take plenty of breaks, especially in summer.

 

7. Is the tour suitable for children or seniors?

Absolutely! I adjust the pace and make it fun and safe for everyone, including families with kids and older travelers.

 

8. Is the tour wheelchair accessible?

The Medina is ancient, with narrow, uneven streets. Some areas are difficult for wheelchairs, but I’ll plan a route with accessibility in mind if needed.

 

 SHOPPING & SOUKS

 

9. Can you help me shop without being scammed?

Yes. I’ll guide you to authentic artisans, fixed-price cooperatives, and real workshops—not tourist traps.

 

10. Can you help me bargain in the souks?

Absolutely. I’ll negotiate for you, explain pricing, and make sure you’re treated fairly. No pressure, no tricks.

 

11. Do you earn commission from the shops?

No. I work for you, not for the shops. I choose trusted places where locals shop, not commission traps.

 

12. Can I buy real Argan oil with you?

Yes. I take you to certified cooperatives that sell genuine, cold-pressed Argan oil—not the fake stuff you’ll find in tourist markets.

 

13. What kinds of crafts or souvenirs can I find with your help?

Handmade rugs

Leather bags & poufs

Brass lanterns

Traditional ceramics

Spices, oils, perfumes

Woodwork & jewelry

 

14. Will I be forced to buy something?

Never. You’re free to browse. My goal is to give you a stress-free, no-pressure experience.

 

 CULTURE, CUSTOMS & RESPECT

 

15. What should I wear in Marrakech?

Dress modestly—especially in the Medina. Covered shoulders and knees are appreciated. Wear comfortable walking shoes, a hat, and bring water.

 

16. Can I take photos of people or shops?

Ask first. Some people are camera shy. I’ll tell you where photography is welcome and help you get beautiful shots.

 

17. Are the souks safe for women?

Yes—with me guiding you, you’ll feel protected, confident, and respected. I help women travelers avoid unwanted attention.

 

18. What language do locals speak?

Arabic and Moroccan Arabic (Darija). I also speak English, French, and Japanese, and can arrange a guide in Spanish or Italian.

 

 ABOUT THE GUIDE (RACHID)

 

19. Who are you?

I’m Rachid Boussalem, one of the first professional Medina guides in Marrakech. I’ve been guiding since 2004 and deeply love my city and its people.

 

20. Why choose you instead of a tour agency?

I offer a local, personalized, honest experience. No tourist traps, no commission tricks, and no rushing. You get a real connection with Marrakech.

 

21. Do you have reviews or testimonials?

Yes, over 224 5-star reviews were on TripAdvisor before system changes. Many new ones are being added now. See my Testimonials page.

 

22. Are you licensed?

Yes, I’m a fully licensed tour guide, authorized by Moroccan tourism authorities.

 

TOUR TOPICS & THEMES

 

23. Do you offer history tours?

Yes! I guide you through centuries of Medina history, architecture, dynasties, Jewish & Berber heritage, and hidden shrines.

 

24. Do you offer food tours?

Not full food tours, but I always show you local food spots, safe street snacks, and can take you for tea or juice.

 

25. Do you offer photography tours?

Yes! I know the most photogenic places: hidden doors, rooftops, alleys, and light angles. Perfect for Instagram or professionals.

 

26. Can I customize my own tour?

Of course. Tell me your interests—art, religion, shopping, photography, women's culture, gardens, etc.—and I’ll build your ideal experience.

 

 RELIGION & CULTURE

 

27. Can we visit mosques?

Non-Muslims cannot enter active mosques like Koutoubia, but I explain their history and take you nearby for photos and context.

 

28. Do I need to follow religious customs?

Respect is important. Dress modestly, avoid public affection, and listen when I explain traditions. That’s enough.

 

29. Can you explain daily life in the Medina?

Yes. I’ll share how people live, pray, buy, eat, and connect. You’ll see the real Marrakech, not a show for tourists.

 

 SAFETY & SCAMS

 

30. Is Marrakech safe?

Yes—but the Medina can be overwhelming alone. With me, you’ll feel safe, protected, and informed.

 

31. How do I avoid tourist scams?

By going with me. I protect you from false guides, fake goods, overpricing, pickpockets, and tricks.

 

32. Will you protect me from harassment?

Yes. I walk beside you, guide interactions, and speak for you if needed.

 

PRICING & PAYMENT

 

33. How much does a tour cost?

Tours start at 250 MAD per person, with discounts for groups or families. Custom tours may vary.

 

34. How do I pay?

Cash in MAD, EUR, or USD is accepted. I can also arrange other payment options if needed.

 

35. Do you require a deposit?

No deposit required for most tours. But for large groups or special requests, I may ask for a small confirmation.

 

BOOKING & CONTACT

 

36. How do I book a tour?

Contact me directly by:

 

 WhatsApp: +212 614 905 398

 Booking form on the website

 

 

37. How far in advance should I book?

At least 1–2 days in advance is ideal, but I sometimes have availability same day.

 

38. Can I cancel or reschedule?

Yes, just let me know as soon as possible. I’m flexible and understand travel surprises.

 

NIGHT TOURS & SPECIAL OPTIONS

 

39. Do you offer evening tours?

Yes! The Medina changes after sunset—with new lights, sounds, and stories. Night tours are magical and safe with me.

 

40. Do you offer tours during Ramadan?

Yes. The rhythm is different, but the experience is beautiful. I explain everything and adapt to the season.

 

BEFORE & AFTER MARRAKECH

 

41. Can you recommend a good Riad?

Yes. I know honest, safe, beautiful riads with kind hosts. Just ask.

 

42. Can you help arrange desert tours or trips to Essaouira, Atlas, or Casablanca?

Yes—I work with trusted, licensed guides outside the city and can help you plan.

 

 OTHER LANGUAGES

 

43. Do you speak other languages?

Yes—I speak Arabic, French, English, and Japanese fluently. I work with trusted partners for Spanish, Italian, and other languages.

 

 SOCIAL MEDIA & SHARING

 

44. Can I tag you on Instagram or social media?

Of course! Share your photos and tag me @MedinaWalkingTour. I love seeing your memories.

 

45. Do you have a business page on Google or TripAdvisor?

Yes. You can leave a review and help others find me. I appreciate your support!

 

RESPONSIBLE TOURISM

 

46. Is your tour sustainable or ethical?

Yes. I support local artisans, avoid animal exploitation, and focus on real culture, not staged performances.

 

47. Do you work with cooperatives?

Yes. Especially women’s cooperatives for Argan oil, textiles, and crafts. Your visit helps them grow.

 

 OTHER QUESTIONS

 

48. Do you offer airport pickup or transport?

Not directly, but I can help you book trusted drivers at fair prices.

 

49. Do you offer tours outside Marrakech?

I specialize in the Medina, but I connect you with trusted guides for day trips.

 

50. Can you help with special requests (birthdays, proposals, etc.)?

Yes. I’ve organized romantic surprises, anniversaries, and photo shoots. Tell me your dream!

 

Didn't find your question?

 

 Message me anytime on WhatsApp: +212 614 905 398 or through the contact page.

I'll be happy to answer you personally and help you make the most of your time in Marrakech.